Location was good ~ room was nice ~ staff was excellent
Vicki
сентябрь 2024 г.
Location, close to marina and great restaurants off of Duvall, loved that I could book excursions,water sports and leave right from the hotel . Great pool and bar. LOVED the reusable water bottle concept with flavored water cooler.
Christine
август 2024 г.
Location amenities and service
Suzanne
сентябрь 2024 г.
This location is perfect! It's so close to Duval Street and right around the corner from the marina which has amazing restaurants and bars! We loved to eat and watch the boats come in. It is also just across the street from amazing shopping. We walked everywhere! It was my first time in Key West and my husband's fourth. He has stayed at the Hyatt Centric in the past. This hotel and location will not disappoint!
Jensen
апрель 2024 г.
Great location! Awesome staff! Complimentary key lime margarita while waiting to check in was a nice bonus. Great restaurants nearby, two blocks to Duval Street, and nice beach access. Clean pool and chairs were comfy providing different views. Self parking was plentiful.
Jenifer
август 2024 г.
The gym is absolutely beautiful, room was a great size, layout was good, enjoyed the view and loved having the kitchen in the room. Staff were always super friendly and helpful.
Stephen
октябрь 2023 г.
No Comment about the Hyatt Centric. However, I made reservations for four days over Christmas on November 25th via EXPEDIA at the GRAND HYATT BAHA MAR IN NASSAU IN THE BAHAMAS. A few days later I called to make restaurant reservations, but the concierge seemed to know very little about her "HOTEL". She switched me to the desk. Not much better, but they did tell me that the Baha Mar is NOT all inclusive, and NOT Adults only -- our two specifications to EXPEDIA. I tried to cancel. The Grand Hyatt said the latest cancellation date was November 23rd. I didn't even make the reservations until November 25th. They would do nothing to cancel the reservations or make any accommodation. This place is REALLY uncooperative. I would recommend going somewhere else -- anywhere else. I'm really angry about their lousy customer service policies. I guess we're stuck going to somewhere we don't want to go at a VERY high price. This experience has really left a sour taste in my mouth for the Hyatt Hotels. I've stayed at many in the past, but I think I'll choose other hotels in the future.
Tom
декабрь 2023 г.
This was our first visit to Key West, and it was a grand slam. Location is excellent, Staff was always friendly and eager to assist in any way possible. Our room was very spacious. The pool area and drink service was amazing. Staff was very helpful in recommending areas of interest and obtaining good transportation for us. We will definitely be back!
Jenice
сентябрь 2024 г.
We booked "Gulf Front". Yes, it was "Gulf/Ocean Front" room, but the floor is only 1st floor (= 2nd Floor height.). The Ocean view was "OK" level. Actually, we paid extra $57 + taxes and upgrade to King premium room. The floor was 3rd floor (= 4th floor height) and the view was excellent because the room have 2 balconies. We didn't need to attend the Sunset cruising because we could much enjoy the sunset from the balcony!! It was speechless view and the moments. I recommend the future guest to reserve King premium gulf front room! I also recommend having dinner at the outside of Flamingo restaurant table for enjoying the awesome foods and sunset with your prater and/or family!
Sayuri
август 2023 г.
Loved the spacious room and the balcony view of the beach. The bathroom was also large and well ventilated. The property is well located and has a hot tub, pool, sandy beach, and deck seating available.
Brenda
апрель 2023 г.